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Contact

Contact StormSync.

Found a bug, have a question, or want something changed? Pick the closest option below. It is just me on the other end, and I read everything.

Usual reply 1–2 days Team size 1
General Questions

Email me

Help with installing, feedback, feature ideas, permission for stream elements, or anything else. I usually reply within a day or two.

[email protected]
Bug Reports

Something broken?

Send your StormSync version, the log file if you have it, and what you were doing when it went wrong. The more specific you are, the faster I can fix it.

Report a Bug
Your Own Credentials

Private connection

Want your own NWWS-OI account instead of Central Feed? Those come from the NWS, not from me. Ask them at this address.

[email protected]
Other ways to reach me
Discordzzloyg
X / Twitter@StormSyncWx
If the problem is a connection or "no alerts", check the FAQ and the maintenance page first. Most of those come down to Central Feed not being selected, a firewall blocking outbound port 5222, or an NWS server switch that needs a reconnect.